TESTIMONIALS
“My story begins about seven years ago. John was 91 years old at the time. He was my mothers partner for 35 years and was like family to me. He had no one but me to help him make the necessary life decisions he was now facing. He was recuperating from a stroke at Fredrika care center. He stayed for as long as his insurance would pay. It was apparent he would not be able to go back home ever again. The social workers gave me some home care facilities in our area, and the search began. By the end of day two I was in tears. The thought of him going to one of those places was devastating to say the least. I gathered myself together and forced myself to go to one more place in a book I picked up somewhere. When I drove up to the large house in the very nice neighborhood my spirits lifted. That was only the beginning.
We were greeted by Aury and within minutes I was begging her to take John in. She was so kind and understanding to our concerns. I’m sure John was not the first person that just wanted to go home. She suggested that we just bring a few things and tell John we were just going to try it out. We never looked back, this became his home for the next six years. Not only did we get this wonderful woman, but we also got her husband, Mike, that is so fun for the residence, her sons, that are so comfortable with the elderly, and her staff that we have also come to think of as family. where else can you get one or two caregivers to only four or five residents? Through the years she cared for him like her own family. I know the love and care he received, kept him going, even when his body was feeling him.
John ran out of money at 97 and only had his Social Security. It would only cover half of his living expenses. I got him on MediCal that was going to move him to a care center. Aury wanted to keep him, even though he could not pay her the whole amount. I could not accept this offer as I knew it was time. She needed to let go and so did he. But this time he was having problems seen, hearing, and generally just feeling 97. Within three months John passed away. It was time, but he probably would still be here if he had stayed with a Aury.
This is the greatest testimonial fall. My mother was living at Frederica assisted living for 10 years. There was John’s bedroom empty and I knew she was soon facing meeting more assisted care. I panicked and called Aury again!!!! Please take my mom. This was an easy move as my mom already loved Aury and felt at home as they had always made her feel when she had visited John through the years.
It is unbelievable, the food that they serve. I don’t think I have ever seen a can or frozen food in the kitchen. Special attention is taken to feed my mom, several small meals a day, as she doesn’t eat very much. This is only one example of the special individual attention she receives.
My mom has about 10 prescriptions. That is all taken care of and you can see the records anytime you so desire. When I could not take her to a doctor appointment, they were there to help.
It is very hard to keep this short, as I am so grateful for all they do for my loved ones. My mom and John were always clean, warm, safe, happy, in general, totally cared for. Maybe it is because Aury’s Home Care is not very big; everyone can receive that special individual care.
Enclosing, I cannot express my gratitude for all Aury, her family and staff has done for my family and me.”
- Lindy Willert
“This letter has been a long time in coming and I want to apologize for taking so long because you have made such a HUGE difference in my grandmother’s quality of life and in all of our lives who love her. Before bringing her to you, I researched and visited several other care facilities. Yours was the only one that I found where the care of the residents is put above all else. I later found out that you also tell the young ladies who help you take care of the residents that the residents are the priority, not cleaning the house or anything else. Well, my grandmother is proof that this is what helps your seniors to thrive.
In the years that my grandmother has been with you, she has become a changed person. I can truly say that I have never seen her happier or friendlier than she is now and I believe it is because of the care and love that you and your staff have given her and continue to give her. I love that the food at your home is made from scratch and so healthy. When I have come to visit her, I can smell just how delicious it all is and since my grandmother is very picky, I know that it must be good since she is eating so well.
Another thing that I really appreciate is the way that you treat each resident as an individual, learning their little quirks, and what makes them happy to be alive. My grandmother is 98 and her quality of life is excellent because she is with you. As much as we love her, I know that we would not be able to provide the level of attention that she receives at your home. Having someone to read to and talk to, or someone to put on her favorite television show and give her a snack. She loves makes her look forward to each day. And when she is depressed or a little off, I am so grateful for your (and your staff’s), loving attention and patience with her.
Nobody gets to my grandmothers age without physical ailments, and the way that you monitor her medication, and her physical symptoms is indicative of the excellent care at your place. The fact that sometimes you have insisted the doctor do a second urine test for my grandmother for a UTI, when they are insisting that the first indicates everything is fine, and then the second test indicates otherwise, really shows how well you know her and her symptoms.
So once again, I Aury, thank you from the bottom of my heart. I’ve already told my son that when I get older I want to be at your place and I am currently talking to my mom about considering going to you also. In short, I recommend your facility without any sort of reservation to anyone that asks. And if you ever have someone that would like to speak with me personally about it, please have them call me. Also, please feel free to give them a copy of this letter.”
- Alina Cruz
“It is with great pleasure and gratitude that I write this letter of recommendation on behalf of Aury’s Home Care. Our mother lived in Aurys Home Care for two years and 10 months. I cannot thank Aury, Talia, Melissa, Celia, Ivonne, Graciela, Leticia, and Salma enough for the excellent care they gave to our mother. Despite her illness, they all treated her as the person she was, and helped maintain her dignity to the end. She mattered as an individual to all of them, and that helped us tremendously cope with the sadness we all felt. As a family, we always felt supported by Aury and her staff.
Every single visit our family made to our Aury’s home during those two years and 10 months was unannounced. We always found the home to be clean, our mom, and all the other residents were happy, relaxed, and clean. We observed the staff to always show kindness and respect to our mom and all the other residents. Our mother would have been especially pleased that she was always helped to look clean and smartly dressed.
We could not have chosen a better place for mom. The rooms were pleasant and spotless. The food was fabulous! All meals are prepared from scratch. There are no instant meals, nor packaged, processed foods served in this facility. All meals are lovingly prepared with all fresh ingredients. There is a family atmosphere as the food is being served. The staff encourages conversation between all the residents, and there is plenty of lighthearted laughter.
I knew that the staff was always patient and kind by the way our mom always smiled at them. Her verbal abilities were greatly diminished, but we could see in her eyes the love she had for Aury and all her staff. Whenever we picked mom up to go to a doctor visit she would be resistant and want to stay. When we returned to Aury’s from the doctor visit she would happily say ‘home’ with a smile. Aury and her staff do their best by vulnerable people in the most difficult times of their lives and for this they deserved great praise and appreciation.
One of our favorite things about Aury’s is the music that was often playing in the home, and the movies being shown, were all popular in mom’s youth. Studies are showing that music is very beneficial for the elderly in long-term care, particularly those living with dementia, or Alzheimer’s disease, as our mother was. Music also triggers, long, forgotten memories, and enables residence to engage and reach a higher level of functioning.
Several months ago, mom‘s Kaiser doctor. Let us know that mom qualified for a temporary visiting nurse. He sent an in-home visiting nurse for several weeks. The nurse would drop in on my mom unannounced. When she was ready to close the case she called me and said that mom was being well cared for. The nurse even told me that she was so impressed by Aury and her staff, that if she herself ever needed to reside in a facility, she would choose Aury’s! Perhaps the best recommendation we received was from a discharge planner at Kaiser. Once, during an emergency room visit by our mom, the discharge planner called me and asked what our plan was for our mom. I informed him that our mom would return to Aury’s. He told me that he was familiar with all the board and care facilities in San Diego county, and Aury’s was one of the best.
Right after our mom’s diagnosis, many months before she entered Aury’s we were warned by my mom’s doctor and other professionals that were working with her. We were warned that patients with my mom’s dual diagnosis, Alzheimer’s, and Lewy body dementia, suffered greatly towards the very end of their disease. We never saw this great suffering in our mom. Although her mind and body were deteriorating, mom was always smiling, and her eyes always looked alert, all the way to the day she passed away. We firmly believe that mom’s dignity was excellently maintained, and her lifespan actually increased, and her quality of life even at the very end, improved because of the love, care and attention she received from these excellent persons: Aury, Talia, Melissa, Celia, Ivonne, Graciela, Leticia, and Salma.
I would have no hesitation in recommending Aury’s Home Care. I hope Aury and her staff feel they do an excellent, and at times difficult, job. We will forever be grateful to them and hold them in our prayers.”
- Patty Robles